It’s cold and wintery. Time to hunker down with plenty of comfort food and a toddy or two… and while we’re at the store, let’s pick up a bottle of aspirin, some stomach acid medicine, and maybe even plenty of dog food for the rottweiler…. A swipe of both your store’s loyalty card (gotta get […]
How Supermarket Purchases Violate Your Privacy and Increase the Cost of Insurance Read More »
…. and today is his 81st birthday. When people ask me how and why I began doing patient advocacy and empowerment work, I first tell them about my misdiagnosis, and then I tell them it’s because I learned how to be an empowered patient from my dad. Since beginning his battle with cancer in 1986
Dad — an Empowered Patient Sets a Fine Example Read More »
It’s been a busy several days — as the holiday season always is. Haven’t written anything new on this blog for your consideration, but I have been busy! Here are the topics I’ve covered, and links so you can find them: What about Nataline? The 17-year-old who got caught in the crossfire over insurance coverage,
Lot’s ‘o Topics – Find Links Here Read More »
Last evening I heard from Jack, a man with revenge on his mind. Sadly, Jack’s focus on making sure someone “pays” has moved the real problem, and the person who needs his help the most, to the back seat. It’s a bad situation, and it just breaks my heart. Jack has a six-year-old son, Max.
When Blaming Gets in the Way of Well-being Read More »
While visiting Sarasota, FL a couple weeks ago, I missed this article in the New York Times, When Doctors Steal Hope. Maybe it’s just as well. I would have been one of the first to add my comments, but maybe my own blog is a better forum for that? My advocacy colleague Julia Schopick made
Stealing Hope – Managing Expectations Read More »
My friend and colleague Ilene Corina is the director of PULSE of NY (Persons United Limiting Substandards and Errors) and issues a newsletter each month. I’ve asked her permission to share the following from her most current edition. You’ll see it’s another way of explaining blamers and fixers. Well put, and very clear: I hear
Victim or Survivor? Read More »
Those of us who work in patient empowerment couldn’t help but notice the results of a Harvard Medical School study released this week about what happens to a relationship between doctor and patient when the physician makes an error. The story was reported in US News and World Report the New York Times and other
More Evidence for the Positives of Apologies Read More »
We began yesterday with the story of Nancy and her husband, and the obnoxious nurse and cold and aloof doctor who performed a prostate biopsy on Nancy’s husband. Her husband was humiliated by his treatment and Nancy wanted to let the doctor know about it. My original suggestion to Nancy was that they needed to
How to Complain to Your Doctor, Part II Read More »
