Patient Empowerment

Hospitals, Never Events and Your Bill

Last week was National Patient Safety Awareness Week. Seems like the press just caught up this week. From MSN and NBC, to Reuters, and hundreds of news outlets that are more regional or local in nature…. this week patient safety is the bulk of what I see in the headlines. Most of us patients don’t […]

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What Makes an Expert? The Journey to Web 3.0

One of my About.com colleagues forwarded a link to an article in this week’s Newsweek called “Revenge of the Experts.” The article analyzes Web 2.0 — a term synonymous with “social media” — like blogging, wikis, facebook, myspace, you-tube or all the link-to-link programs like Stumble Upon or del.icio.us (I never know where to put

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Forbes: Patients Lose Thru Lack of Hospital Competition

Forbes Magazine this month includes an exhaustive and question-inducing series of articles about hospitals and their ability to best take care of the patients who trust them. And the picture isn’t pretty. Even the titles make us pay attention: Bad Medicine Dirty Tricks Hospitals’ Nightmare And the subtitle under Bad Medicine is — The heart

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Health Net Pays $9 Million for Canceling Patient’s Policy

Put yourself in Patsy Bates’ shoes. She is a hairdresser who had health insurance coverage with Health Net, a large insurer in California. In 2004, Patsy was diagnosed with breast cancer, and part way through her chemotherapy treatments, Health Net decided to cancel her insurance. At the point where she owed almost $130 thousand for

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Trisha Torrey
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