It’s not often I aim my blog posts toward doctors and providers, but this follow up post to Hell of the Angry Patient is just that; a follow up with ideas for doctors who find themselves and their staffs confronted with an angry patient. Forgive the regurgitation of some of the earlier post, but I […]
Doctors: How to Treat an Angry Patient Read More »
Greetings from Knoxville, TN. I’ve returned to a former “home” — lived in Farragut, a suburb, for many years, but left in the early 1990s. I’d forgotten how beautiful it is, and how lovely the people are. Feel like I’m home again…. But I digress. I wanted to share a theme that has run through
The Hell of the Angry Patient Read More »
I heard from a friend (I’ll call her Nancy) this morning about symptoms she’s been battling for a few months and was unwilling to share with anyone before now. It seems she has been back and forth with several doctors, has two sets of symptoms that could — or might not — be related. And
Second Opinions That Don’t Count – or Do Read More »
A report from the AP last week, and reported by the Washington Post, Fox News and others, describes a survey of more than 3,000 doctors in both the US and Canada about their reactions to their own mistakes. The survey was developed and issued by the Joint Commission (JCAHO), the body that accredits hospitals and
Doctors are Human, too Read More »
Before you read this blog post, I’ll beg you to be patient with me. Having been diagnosed with lymphoma myself, and reading the article I’m about to cite, my disgust and anger can’t be bridled… If you have been diagnosed with non-Hodgkin’s lymphoma, there may be a cure for you that your oncologist hasn’t even
Lymphoma Patients’ “Secret” Option Read More »
My colleague Betsy McCaughey, chair of the Committee to Reduce Infection Deaths, publishes in July’s Best Hospitals 2007 of US News and World Report that hospitals must begin to take responsibility for their infection rates, and begin to take the necessary steps to clean themselves up. She cites a study that shows that “65 percent
MRSA Report Cites Irresponsibility Everywhere Read More »
Ilene Corina of PULSE has been speaking and teaching patients about their role in patient safety for more than ten years. She issues a bi-monthly report which contains interesting tidbits and sometimes something remarkable. The following excerpt comes from her most recent newsletter which can be viewed in at least two ways: a testament to
Errors Acknowledgement Creates a Hero Read More »
Wednesday’s Wall Street Journal provided an article by Laura Landro about the use of “proceduralists” in hospitals. This is an idea whose time has come… and we almost have to wonder what on earth took them so long? Landro defines a proceduralist as a medical specialist who is highly skilled in one or two skill-specific
Maybe Hospitals Need Continuitionsists, Too Read More »
