Healthcare Quality

Health Consumer Power via the Internet

I read a story in my local paper yesterday entitled Internet gives angry consumers new power, which began with a story about a man named Sterling Bishop who was unhappy with the work Pep Boys had done on his car. Mr. Bishop made a video showcasing the shoddy work, put it out on You-Tube, and […]

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Did My Doctors Apologize?

Since my post yesterday about the article in the Chicago Tribune about doctors apologizing, a handful of readers have sent me an email asking whether the doctors involved in my misdiagnosis debacle ever apologized to me. Good question! and the answer is yes… and no…. Truth is, I didn’t give them much choice. There were

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Doctors: Apologize for Euphemistic Unanticipated Outcomes

Doctors at the University of Illinois Chicago Medical Center are being encouraged to admit medical mistakes and apologize to their patients, so states an article by Judith Graham, published in this week’s Chicago Tribune. Good! And I can’t state that strongly enough. I’ll add, it’s about time, so what took so long, and one down

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Quick Drugstore Clinics Revisited

Do you have a quick health clinic in a drug or big box store near you? They are called Quick Clinics, Redi-Clinics, Minute Clinics or other names, and you can drop in at any time for basic needs such as a bad cough, a sprained ankle, or whatever other “simple” ailments you or your children

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More Trust Violations

Some misc pieces for a chilly Tuesday morning in the Northeast (at least we don’t have a hurricane coming through!)…. I heard from Bob, a reader who alerted us all to a scam-of-sorts — meant to increase revenue for the doctor while draining a patient’s pocket for no apparent reason…. it’s unclear from his email

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Trust Can Get You into Medical Trouble

Several contacts and occurrences of late have reminded me of how trust without verification can get us into medical trouble. My first BIG reminder — more like a wake-up call — comes from my invitation to those on my email list to join me at the Pharmaceutical Marketing Conference in Philadelphia in September. I asked

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We (Sorta) Control Our Own Happy Endings

. . . Patient: Doctor, after my hand operation, will I be able to play the piano? Doctor: Of course you will! Your hand will be as good as new. Patient: That’s great! Because I’ve never been able to play the piano before! . . . One person I hear from regularly is Tom, who

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Groopman, CNN: Fire Your Doctor

Fabulous article for patients today! From one of my empowered patient gurus, Dr. Jerome Groopman, and CNN. Read it and act if necessary! http://www.cnn.com/2007/HEALTH/08/16/ep.fire.your.doc/index.html ……………… Want more tools and commentary for sharp patients? Sign up for Every Patient’s Advocate once-a-week or so email tips Or link here to empower yourself at EveryPatientsAdvocate.com ………………

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Trisha Torrey
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