Healthcare Quality

MRSA: Those With Power Aren’t Paying Attention

Two reminders during the past week about MRSA and the real problems facing those who are infected by it — and those who aren’t. The first was an email from Genevieve who told me about her husband’s experience after knee replacement surgery. Two days after being removed to a rehab center, he began running a […]

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MRSA: Those With Power Aren’t Paying Attention

Two reminders during the past week about MRSA and the real problems facing those who are infected by it — and those who aren’t. The first was an email from Genevieve who told me about her husband’s experience after knee replacement surgery. Two days after being removed to a rehab center, he began running a

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Kickbacks: Doctors, Pharma, Insurance and Surprise! Patients Caught in the Middle

See if you can get your arms around the following conundrum, which is typical of our dysfunctional American Healthcare System — only this time with a twist. We’ll begin with point-of-view: Consumers (that’s us patients!): When we need a prescription drug to improve our health, we want the best drug for what ails us, at

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WSJ Interviews Every Patient’s Advocate

Not only was I privileged to contribute to an article in today’s Wall Street Journal (You Doctor’s Business Ties are Your Business, Too ) — but I actually learned even more than I knew before from the article! The question asked by the author, David Armstrong, was whether patients have a right to know about

WSJ Interviews Every Patient’s Advocate Read More »

WSJ Interviews Every Patient’s Advocate

Not only was I privileged to contribute to an article in today’s Wall Street Journal (You Doctor’s Business Ties are Your Business, Too ) — but I actually learned even more than I knew before from the article! The question asked by the author, David Armstrong, was whether patients have a right to know about

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Doctoring: the Ultimate in Customer Service? Or not.

My husband works for a large, international corporation that offers tech support 24/7 for his computer. Beginning last Friday when his laptop began giving him fits, he contacted tech support for help. In the span of 2-1/2 days, and a dozen calls, his laptop is still not functioning correctly. His experience struck me as the

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Doctors and Patients: It’s All About POV

Point of view — I was struck as I read through the various essays written by Dr. Scott Haig, and published through Time and CNN during the past several weeks, how much point-of-view changes how we look at the world. More importantly, I have a better understanding about how communications improve when we see OUR

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Doctors and Patients: It’s All About POV

Point of view — I was struck as I read through the various essays written by Dr. Scott Haig, and published through Time and CNN during the past several weeks, how much point-of-view changes how we look at the world. More importantly, I have a better understanding about how communications improve when we see OUR

Doctors and Patients: It’s All About POV Read More »

Trisha Torrey
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