Yesterday for my radio show I had the pleasure and honor of interviewing a doctor who spent 25 years in the Navy, retired in 2005, and now serves a civilian population at University Hospital in Syracuse, NY with the skills he learned and developed while in the Navy. A fitting program for Veteran’s Day 2007, […]
Thank a Veteran for Your Medical Care Read More »
While visiting Sarasota, FL a couple weeks ago, I missed this article in the New York Times, When Doctors Steal Hope. Maybe it’s just as well. I would have been one of the first to add my comments, but maybe my own blog is a better forum for that? My advocacy colleague Julia Schopick made
Stealing Hope – Managing Expectations Read More »
Some miscellany from the week not requiring entire blog posts on their own… ……………………… Enjoyed participating in the WSYR Radiothon with Joe Galuski to raise money for the University Hospital / Children’s Hospital in Syracuse, NY. Incredible resource for families with sick children. ……………………… Two good interviews of note on this week’s radio show: Dr.
From the desk of…. (11/2/07) Read More »
Some miscellany from the week not requiring entire blog posts on their own… ……………………… Enjoyed participating in the WSYR Radiothon with Joe Galuski to raise money for the University Hospital / Children’s Hospital in Syracuse, NY. Incredible resource for families with sick children. ……………………… Two good interviews of note on this week’s radio show: Dr.
From the desk of…. (11/2/07) Read More »
… and I don’t blame (some of ) them. I’ve seen several articles in the past few days about this topic — that doctors are feeling bashed and unappreciated. Texas physicians blast anonymous complaints Closer look irks doctors Some doctors have their patients complaining on their behalf. I’m even seeing this about doctors who are
Doctors Complain About Complaints Read More »
Those of us who work in patient empowerment couldn’t help but notice the results of a Harvard Medical School study released this week about what happens to a relationship between doctor and patient when the physician makes an error. The story was reported in US News and World Report the New York Times and other
More Evidence for the Positives of Apologies Read More »
We began yesterday with the story of Nancy and her husband, and the obnoxious nurse and cold and aloof doctor who performed a prostate biopsy on Nancy’s husband. Her husband was humiliated by his treatment and Nancy wanted to let the doctor know about it. My original suggestion to Nancy was that they needed to
How to Complain to Your Doctor, Part II Read More »
Several months ago, I heard from Nancy about a terribly embarrassing experience her husband had suffered during a prostate biopsy. From the beginning of the procedure through the end, he had been treated inconsiderately and rudely by the nurse. The urologist was condescending and short. And ultimately, once the biopsy was over, and wearing no
How to Complain to Your Doctor – Part I Read More »
